Refund Policy

Requesting a Refund Timeframe

The timeframe for requesting a refund varies depending on several factors, including the type of artwork and specific arrangements agreed upon with the artist Jim Knaff. Please contact the artist to discuss the details related to your refund request.

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Full or Partial Refund

The refund can be full or partial, depending on the circumstances of the return request and the arrangements made with the artist Jim Knaff. Specific refund terms will be discussed during communication with the artist.

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Conditions for Receiving a Refund

The customer may be eligible for a refund in the following cases:

 

The artwork is damaged during delivery or does not match the description.

Specific agreements have been made with the artist for a partial or full refund.

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Contact

For any inquiries regarding returns and refunds, please contact the artist Jim Knaff by phone at +352 621 499 357 or by email at info@jimknaff.com. We are here to assist you and discuss the return and refund terms.